Conditions of Use

GENERAL CONDITIONS OF SALE
 
These terms and conditions of sale are for the purchase of products and services made through the site www.festaeborelli.it  / www.store.festaeborelli.it managed by Festa & Borelli s.r.l. Via Chivasso 44 - 15020 Murisengo AL registered in the Companies Register Alessandria number 2881 REA 130134 and VAT number IT 00862030061.

 

 

Terms of payment 

 
Festa & Borelli s.r.l. accepts different payment methods:

  • Paypal allows fast and secure online payments: if you have a PayPal account, simply enter your email address and password. With a simple and quick Click it is possible to authorize the payment.
     
  • Cash on delivery - valid only in Italy - with this method, payment is not in advance but directly upon delivery to the courier (it is possible to pay in cash, with all cards or by check). By choosing this type of payment the additional costs will be equal to € 2.95 including VAT.
     
  • Credit cards you can pay by credit card by selecting the paypal item. In our online store we accept the following credit cards: VisaCard, MasterCard and American Express.
     
  • Bank Transfer with this method it is possible to transfer funds: once the following payment method has been chosen, the bank details for the transfer to the bank will be provided. Once the transaction has taken place, the bank account will be credited in 2-3 working days; only after receiving the payment will the shipment be processed.
     
  • Payment - Pickup in our factory. In this case the shipping costs are € 0.00 for each order. Our factory is located in: Stamperia Tessuti Festa & Borelli S.r.l. Via Chivasso 44 Murisengo (Alessandria) Italy. Pickup time must be agreed by Mobile - Whatsapp: (+39) 3929019765 or by email to info@festaeborelli.it.

 

 

 
Acceptance of the general conditions of sale
 
1. The contract stipulated between  Festa & Borelli s.r.l. and the Customer must be considered concluded with the acceptance, even if only partial, of the order by  Festa & Borelli s.r.l. This acceptance is considered tacit, unless otherwise communicated in any manner to the Customer. By placing an order in the various ways provided, the Customer declares to have read all the information provided to him during the purchase procedure, and to fully accept the general conditions and payment transcribed below.

2. If the Customer is a consumer, once the online purchase procedure has been completed, he will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of art. 3 and 4 of Legislative Decree 185/1999 on distance sales.

3. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damage to persons and / or property, caused by the non-acceptance, even partial, of an order.
 

 

 

 

Purchase mode
 
4. The Customer can only purchase the products in the electronic catalog of festaeborelli.it at the time of placing the order and viewable online at (URL) store.festaeborelli.it, as described in the relevant information sheets. It is understood that the image accompanying the description of a product may not be fully representative of its characteristics but may differ in color, size and accessory products in the figure. All the information supporting the purchase (Glossary, Buying Guide, etc ...) are to be understood as simple general information material, not referable to the real characteristics of a single product.

5. The correct reception of the order is confirmed by  Festa & Borelli s.r.l. by an e-mail reply sent to the e-mail address provided by the Customer. This confirmation message will contain Date and Time of execution of the order and a 'Customer Order Number', to be used in any further communication with festaeborelli.it. The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, according to the procedures described in this document.

6. In case of non-acceptance of the order,  Festa & Borelli s.r.l. ensures timely communication to the Customer.
If, due to technical problems or other errors, the price of a product on the site is lower than the correct selling price,  Festa & Borelli s.r.l. reserves the right to cancel the order within 2 working days following a written communication to the customer